Eastern Oklahoma VA Health Care System
JCMVAMC Remodels ICU Waiting Room
The Jack C. Montgomery VA Medical Center (JCMVAMC) remodeled the Intensive-Care Unit (ICU) waiting room, which will make stays for visitors more comfortable.
The remodeled waiting room has a new floor, furniture, reading lamps, a table, wall décor, a book shelf with several donated books and board games, a coffee maker with complimentary coffee and a television with cable TV.
“As we move toward patient-centered care, all of our areas have to be focused on not only the patient, but on the family,” said Brian A. Hawkins, medical center director. “The renovated ICU waiting area provides the family a more comfortable setting in which they can wait for their loved ones to either return from ICU or wait for them to be discharged.”
Earlier this year, JCMVAMC began a Quest for Excellence which involved the initiation of pivotal changes throughout the facility and clinics.
Along with the remodeling of the ICU waiting room, JCMVAMC also added new electronic bulletin boards at both the medical center and the Ernest Childers VA Outpatient Clinic in Tulsa, and construction continues in Muskogee to add additional parking spaces.