Eastern Oklahoma VA Health Care System
JCMVAMC Opens New My HealtheVet Office
Army Veteran George Pruitt has lost most of his hearing and can no longer refill his VA medication over the phone using the Jack C. Montgomery VA Medical Center (JCMVAMC) automated refill system.
Instead, Pruitt uses My HealtheVet, VA’s award-winning e-health website, and now refills his medication online.
“It’s a lot easier to order my medicine because I can’t hear on the phone,” said Pruitt, who lives in Gore, Okla. “(Previously), I usually had to get somebody to order it for me. This sure makes it handy.”
Pruitt is one of more than 13,400 Veterans who receive their health care at JCMVAMC who are also enrolled with My HealtheVet. Along with refilling prescriptions, the website enables Veterans to download data from their personal health record, send secure messages to their primary care team, view appointments and lab results and read an online library of health articles.
To help reach more Veterans, the medical center opened a new My HealtheVet Office on Sept. 4 with a ribbon cutting ceremony and open house for the public and Veterans.
The office is centrally located in the medical center on the first floor near Pharmacy and has glass walls, which gives it an open and inviting feel. It features two My HealtheVet kiosks where Veterans can use the website along with free wifi internet. In addition, Todd Johnson, the My HealtheVet Coordinator, will register Veterans onsite and provide education about the website.
Although Veterans can register for the website online, they will need to drop by the office to complete an in-person authentication, which is necessary to verify the Veteran’s identity and protect their personal information. With an upgraded account, Veterans will be able to use features such as secure messaging, which enables them to send a message to their primary care provider or the Surgery Service.
Johnson said Veterans will soon be able to send secure messages to their mental health provider and specialty clinics.
“My HealtheVet is a wonderful tool and this is an exciting time to register,” he said. “Every Veteran who has the capability to get online should sign up.”
If you have any questions about My HealtheVet, please stop by the My HealtheVet Office or call Todd Johnson at (918) 577-3824.