Eastern Oklahoma VA Health Care System
Transportation for Veterans: New Program has Served More than 1,360 Veterans
On March 1, the Jack C. Montgomery VA Medical Center (JCMVAMC) began the Veterans Transportation Service (VTS), which provides transportation for Veterans with special needs and those without transportation to and from outpatient appointments.
Since the program began, VTS has provided transportation for more than 1,360 Veterans, including more than 270 wheelchair bound patients, to appointments at the medical center and Hartshorne, Tulsa and Vinita VA Outpatient Clinics (as of June 22).
VTS is a pilot program which is open to all Veterans enrolled at the medical center, but top priority is given to Veterans with disabilities, wheelchair bound, cancer patients and those who are at a high risk for suicide. The program strives to improve the continuity of care for Veterans who have difficulty assessing health care services on a regular basis, particularly those who live in remote and rural areas.
Mindy Underwood, Administrative Officer for VTS, said the new program has been well received by Veterans.
“Veterans seem very grateful and appreciative of the program,” said Underwood. “Some have mentioned it’s the only way they could ever get to their appointments. It makes you feel good when you know you can help someone out, especially a Veteran who has sacrificed so much.”
Veterans can schedule transportation with VTS through their VA primary care provider or by calling the VTS call center at 918-577-3500 or toll free at 877-905-4538.
JCMVAMC is one of four VA Medical Centers chosen to pilot this new program. An additional 22 VA Medical Centers will offer the program by September 30, 2011 and will be VA-wide by 2014.
For more information about the new program, please visit VA’s VTS website: http://www.va.gov/healtheligibility/veteranstransportationservice/