Eastern Oklahoma VA Health Care System
Entertainment, Education Now On Demand
In the past, Veterans who have stayed at the Jack C. Montgomery VA Medical Center in a double room have had to share a single television with another patient.
Those days are now over.
In January 2015, Insight Enterprises, Inc. installed new Interactive Patient Care Systems in all patient rooms called the “Voice of the Veteran.”
Each patient bed in double rooms now has an 18.5" touchscreen monitor, while single rooms have a 32" LCD screen at the foot of the bed and wireless keyboard.
However, Veterans can do much more than just watch television with the new system. They can also watch newly released movies, browse the internet, check email, play games or watch health videos and read health articles.
Linda Miller, Associate Chief of Nursing Inpatient Services, said the new interactive systems are very popular with Veterans.
“We have received a lot of positive feedback so far,” she said. “I have visited with several Veterans and they love the fact that the TV is right there. They have their own and they don’t have to share. They have earbuds, so it doesn’t distract the other patients who are trying to rest.”
During his inpatient stay, Air Force Veteran Kevin Steele said he liked the movie selection and the ability to surf the web.
“The internet access is good,” he said. “I’ve been checking my Hotmail. I’ve watched YouTube. My next project is a book. I’ve been doing research on it and sending myself links through email. The internet works great.”
In the near future, additional features will be added to the system that will give patients the ability to give instantaneous feedback about their care or pain, cleanliness of the room, and also select food items for each meal.
In addition, an upcoming feature will allow nursing staff to assign individualized education for patients. Once completed, the education will automatically be recorded in the patient’s chart.
“We’ll be able to supply specific education for their care,” said Miller. “They can accept that education and review it or they can decline it. The nurse won’t have to manually document the patient’s education. So that is going to be a huge time saver for nursing staff.”