Current Operating Status - Eastern Oklahoma VA Health Care System
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Eastern Oklahoma VA Health Care System

 

Current Operating Status

Situation Update

As of Friday, August 28, 2020 9:14 AM CDT

VA COVID-19 Testing: Enrolled Veterans who would like to get tested for COVID-19 should call the Eastern Oklahoma VA Health Care System at 888-397-8387 for an appointment time.

New Mask Policy: Everyone entering VA health facilities will be required to wear a cloth face covering or mask at a minimum. If you don’t have one, VA will provide you one when you arrive. If a Veteran wears an oxygen mask, they don't need to wear a mask, or if there are other issues, we may ask Veterans to wait in a designated space until their appointment time.

Screening Measures: All VA medical facilities have implemented screening measures for COVID-19. Please arrive 30 minutes early for your appointment.

New VA COVID-19 screening tool: Every person who enters our facility must be screened for safety reasons. To reduce wait times, ease stress, and lower exposure risk, we’re offering a new digital pre-entry screening tool. Veterans, caregivers, and employees can answer questions on their mobile phones and share their results at the facility entrance. To use the tool, simply text the word screen to 53079.

New Visitation Policy: The Eastern Oklahoma VA Health Care System implemented a no visitation policy at the Jack C. Montgomery VA Medical Center and its outpatient clinics in Tulsa, Vinita, McAlester and Idabel. Special consideration will apply for caregivers and visitors of palliative/hospice care patients. If you have any further questions regarding this restriction, please contact our Social Work Service at 918-577-3460.

Muskogee Outside Pharmacy Window: Due to the COVID-19 pandemic, the Eastern Oklahoma VA Health Care System is mailing all non-emergent medications to Veterans. For emergency medications, the Jack C. Montgomery VA Medical Center operates an outside pick-up window next to the Primary Care entrance. Veterans can also pick-up emergency medications inside the facility. Learn More

Access VA Care from Home: Veterans can receive care at home — either over the phone or via VA Video Connect. You can also refill prescriptions, send secure messages to your health care team and get text messages about COVID-19. Learn more.

Business Office Services: We are asking Veterans to call the following points of contacts or go online for resources. Learn more.

Veteran Transportation: The Eastern Oklahoma VA Health Care System continues to use its Veterans Transportation Service (VTS) to transport Veterans with scheduled VA appointments and VA Community Care appointments in both Muskogee and Tulsa. The VTS Dispatcher will screen all Veterans prior to scheduling a ride and upon arrival. For more information, call 918-577-3500 or toll free 1-888-397-8387.


National VA & CDC Resources

To get answers to questions you have about coronavirus and how VA is responding, visit our Coronavirus FAQs page or read VA's public health response.

If you have symptoms of fever, cough, and shortness of breath, call your VA medical center before going to a clinic, urgent care center, or emergency room. Calling first helps us protect you, medical staff, and other patients.

For the latest information about coronavirus, visit the Centers for Disease Control (CDC).

Facility Status

Parent Facility
Jack C. Montgomery VA Medical Center Limited Services
If you have symptoms of fever, cough, and shortness of breath, call us at 888-397-8387 before visiting.
Outpatient Clinics
Ernest Childers VA Outpatient Clinic (Tulsa, OK) Limited Services
Enrolled Veterans who would like to get tested for COVID-19 should call the Eastern Oklahoma VA Health Care System at 888-397-8387 for an appointment time.
Jack C. Montgomery East (Muskogee, OK) Limited Services
Enrolled Veterans who would like to get tested for COVID-19 should call the Eastern Oklahoma VA Health Care System at 888-397-8387 for an appointment time.
McAlester VA Outpatient Clinic (McAlester, OK) Limited Services
Enrolled Veterans who would like to get tested for COVID-19 should call the Eastern Oklahoma VA Health Care System at 888-397-8387 for an appointment time.
McCurtain County Community Based Outpatient Clinic (Idabel, OK) Limited Services
Enrolled Veterans who would like to get tested for COVID-19 should call the Eastern Oklahoma VA Health Care System at 888-397-8387 for an appointment time.
Tulsa VA Behavioral Medicine Clinic (Tulsa, OK) Limited Services
Enrolled Veterans who would like to get tested for COVID-19 should call the Eastern Oklahoma VA Health Care System at 888-397-8387 for an appointment time.
Tulsa VA Dental Clinic (Tulsa, OK) Limited Services
Emergent dental care only.
Vinita VA Outpatient Clinic (Vinita, OK) Limited Services
Enrolled Veterans who would like to get tested for COVID-19 should call the Eastern Oklahoma VA Health Care System at 888-397-8387 for an appointment time.

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-866-397-8387
  • Change Your Appointment: 1-888-397-8387
  • Media Inquiries: 1-918-577-3704; 1-918-577-7960
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 1-918-577-3000
    (dial 0)
  • Pharmacy Refill: 1-918-577-3918
    1-888-397-8387 x3918
  • Staff Locator: 1-918-577-3000
    (dial 0)
  • Telephone Care: 1-866-397-8387
  • COVID-19 Testing: 888-397-8387

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