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Eastern Oklahoma VA Health Care System

 

Patient Information

Before you Visit

Woman talking on the phone and writing in a notebook

Determine Your Eligibility
Before receiving services, you should first determine your eligibility. Use our eligibility page to make an application for health care benefits.

New Patient Orientation
Learn more about our programs and services along with some helpful tips on how to access care and who to contact for questions.

Appointments
Learn how to make or cancel an appointment.

Transportation
Eligible Veterans can schedule transportation through their VA primary care provider or by calling the VTS call center at 918-577-3500 or toll free at 877-905-4538.

Parking & Shuttle Information
Information includes schedule for free Tulsa-Muskogee shuttle.

During Your Stay or Care

Senior man smiling as a nurse checks his ear

VetLink Kiosks
Patients can now check-in for their appointments via self-service touchscreen VetLink kiosks. Click the link above for a tutorial.

Rights and Responsibilities
Please talk with your VA treatment team or to a patient advocate if you have any questions or would like more information about your rights and responsibilities.

Advance Directives
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time.

Patient Education
A number of programs have been established to assist you in the event you have a concern or complaint. Let us help you resolve your issue.

Customer Service
A number of programs have been established to assist you in the event you have a concern or complaint. Let us help you resolve your issue.

Reporting Safety or Quality Issues
Learn how to report safety or quality issues

After Your Visit

Man playing catch with his daughter

Billing and Insurance
You may be billed for a number of copayments as a result of your stay or appointment. We can also file claims with your insurance.

Prescription Refill Options
Refill prescriptions using our automated phone system, via mail or online.

Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients.

Caregiver Program
VA knows your focus as a Caregiver is taking care of the Veteran you love. It can be an incredibly demanding job, and we want you to know you don't have to do it alone.