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Eastern Oklahoma VA Health Care System

 

Patient Information

Before you Visit

Woman talking on the phone and writing in a notebook

Determine Your Eligibility
Before receiving services, you should first determine your eligibility. Use our eligibility page to make an application for health care benefits.

New Patient Orientation
Learn more about our programs and services along with some helpful tips on how to access care and who to contact for questions.

Schedule an Appointment
Eligible veterans should contact us to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.

Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period.

Transportation
Eligible Veterans can schedule transportation through their VA primary care provider or by calling the VTS call center at 918-577-3500 or toll free at 877-905-4538.

During Your Stay or Care

Senior man smiling as a nurse checks his ear

VetLink Kiosks
Patients can now check-in for their appointments via self-service touchscreen VetLink kiosks. Click the link above for a tutorial.

Advance Directives
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time.

Patient Education
A number of programs have been established to assist you in the event you have a concern or complaint. Let us help you resolve your issue.

Customer Service
A number of programs have been established to assist you in the event you have a concern or complaint. Let us help you resolve your issue.

Nominate a Nurse for Excellent Care
Have you been the recipient of extraordinary care by a VA nurse? Consider nominating your nurse for the DAISY Award.

After Your Visit

Man playing catch with his daughter

Billing and Insurance
You may be billed for a number of copayments as a result of your stay or appointment. We can also file claims with your insurance.

Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients.

Caregiver Program
VA knows your focus as a Caregiver is taking care of the Veteran you love. It can be an incredibly demanding job, and we want you to know you don't have to do it alone.